Delivering luxury door hardware for bespoke and high-end residential, commercial and yacht projects. From hand stitched leather, to individually hammered door hardware, attention to detail is found in every product made.
Turnstyle Designs Limited referred to as ‘ Turnstyle Designs’, ‘we’ or ‘our’ is committed to protecting the privacy and security of your personal information.
This Privacy Notice describes how we collect and use personal information about you during and after your relationship with us under the Data Protection Act 2018 (DPA18) and the General Data Protection Regulation (GDPR).
Turnstyle Designs is a “Data Controller”, which means we are responsible for deciding how we hold and use personal information.
We are required under data protection legislation to notify you of the information contained in this Privacy Notice.
Turnstyle Designs is registered with the Information Commissioners Office – Registration No. ZA226403.
We will comply with data protection law, the principles of which says that the personal information we hold about you must be:-
We will also only transfer your information when it is safe to do so, when necessary, and your information is protected in the same way that we protect it.
Turnstyle Designs is accountable to you and the Authorities to show compliance with the data protection laws and demonstrate how we are compliant.
We have appointed a DPM to oversee compliance with this Privacy Notice. If you have any questions about this Privacy Notice or how we handle your personal information, contact the DPM at Sales@turnstyledesigns.com. You have the right to make a complaint at any time to the Information Commissioners Office (ICO). Contact details for these are outlined at the bottom of this Privacy Notice.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). To explain this to you, we will list our different services when we collect or use additional information about you.
We collect personal information about you when you contact us, sign up for an account or provide us with your data for another specific purpose.
What information do we collect about you?
• Home Address
• Delivery Address (if different)
• Telephone number
• Email address
• Purchase History
• Enquiry History
• Business Category
We will only use your personal information when the law allows us to.
Most commonly, we will use your personal information in the following circumstances:
1. You have entered into a contract with us to provide you with a service; an example of this would be when you create an account and engage us to provide products to you.
2. We need to comply with a legal obligation; an example of this would be when we have to comply with lawful authority to disclose information for tax purposes.
3. Where it is necessary for our legitimate interests (or those of a third party), your interests and fundamental rights do not override those interests. An example of this is when we make contact with you as a current or past customer about products we believe would be of interest to you.
We may also use your personal information in the following situations, which are likely to be rare:
1. Where you have given you consent to contact you for a specific purpose.
2. In an emergency, it is in your vital interest to share your information when we have it recorded
We will only use your personal information for the purposes we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.
We may, on occasions, pass your Personal Information to an organisation outside of Turnstyle Designs exclusively to process on our behalf; these organisations are called Data Processors.
We require these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice.
We do not pass on information gained from your engagement with us without a clear legal basis for doing so. However, we may disclose your Personal Information to meet legal obligations, regulations, or valid governmental requests.
The personal data we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”).
It may also be processed by companies outside the EEA who work for one of our service providers or us.
If we do this, we ensure that your privacy rights are respected in line with this Policy and the same protection is given to your personal information as laid down by the DPA18 and GDPR.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, altered or disclosed, or accessed in an unauthorised way. In addition, we limit access to your personal information to those Colleagues, Agents, Contractors and other third parties on a need to know basis.
They will only process your personal information on our strict instructions, and they are subject to a duty of confidentiality. Details of these measures may be obtained from our Data Protection Manager (DPM). We have put in place procedures to deal with any suspected data security breach and notify you and any applicable regulator of a suspected breach where we are legally required to do so.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your data. The purposes for which we process your data and whether we can achieve those purposes through other means and the applicable legal requirements. You can request our Data Retention Schedule from our DPM if required.
In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
The personal information we hold about you must be accurate and current. Please keep us informed if your information changes during your relationship with us.
Under certain circumstances, by law, you have the right to:
Use the Data Subject Access Request form, available on our Cookie Banner. If you have any questions about this process or any of your rights, contact our DPM at Sales@turnstyledesigns.com
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or exercise any of your other rights). We will respond to your request within one month after satisfactory verification of your identity.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
To withdraw your consent, contact our DPM at Sales@turnstyledesigns.com.
Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to unless we have another legitimate basis for doing so in law.
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates.
We may also notify you in other ways from time to time about the processing of your personal information or requesting you to confirm the accuracy of the information we hold on you.
We want the chance to resolve any complaints you have about how we process your information. You have the right to complain to the ICO about how we have used your data. The details for each of these contacts are:
Turnstyle Designs – Head Office
Baron Way, Roundswell Business Park, Barnstaple, North Devon, UK EX31 3TB
Telephone +44 (0) 1271 325 325 or email email@example.com
Information Commissioner’s Office
Telephone +44 303 123 1113 or at www.ico.org.uk